You have trusted us for many years to make safe and quality educational children's content that family members of all ages can enjoy. We understand how important privacy is to you and your family, which is why we are committed to creating a safe and secure environment that family members of all ages can enjoy. As a not-for-profit public institution, our goal is to collect only the information about our users and their use of our services that will help us provide the best online experience possible and implement PBS's mission.
You or your child may be prompted to provide for some or all of the following types of information in order to register, access various content or features, submit photos and other content, directly contact us with questions or feedback, or access other features of the Services:
Some of the Services may allow you or your child to enter text and information in open fields, such as comment sections, and message boards. If you or your child choose to participate in these public areas of the Services, please be aware that any information submitted through these areas is public. Please use caution in disclosing personal information in these areas. Although we moderate public forums to keep their content appropriate for the forum's intended audience, we are not responsible for the information you or your child submits in these open forums and public areas or for other user's actions with respect to that information.
We generally use the information that we collect about you or your child to:
We may aggregate your or your child's information with information about other users so that it no longer identifies and cannot reasonably be used to identify an individual person.
We may share information that is collected from you or your child in the following circumstances:
We also may share aggregated or anonymized information with third parties, including to help us develop content and services that we hope you or your child will find of interest or to help these third parties develop their own products and service offerings.
We use these technologies, for example, to help us recognize your or your child's browser as a previous user and save and remember any preferences that may have been set; to help us customize the content shown while you or your child use the Services; to provide you or your child with content customized to your interests and to understand whether users read e-mail messages and click on links contained within those messages so that we can deliver relevant content and offers; and to help measure and research the effectiveness of our Services, interactive online content, features, and other communications.
We may allow third parties to place and read their own cookies, web beacons, and similar technologies to collect information through the Services. For example, our third-party service providers may use these technologies to collect information that helps us with traffic measurement, research, and analytics.
You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). Please note that you may need to take additional steps to refuse or disable Local Shared Objects and similar technologies. For example, Local Shared Objects may be controlled through the instructions on Adobe's Setting Manager page. If you choose to refuse, disable, or delete these technologies, some of the functionality of our site may no longer be available to you or your child.
We endeavor to obtain a parent or legal guardian's consent before collecting, using, or disclosing personal information from children. Parents or legal guardians may contact us to ask if we have collected their child's personal account information, to review that information, if any, and request that PBS stop collecting this information and have it deleted. Such requests are subject to PBS verifying to our satisfaction that the requester is in fact the child's parent or legal guardian.
We are committed to protecting your and your child's information. We have adopted reasonable technical, administrative, and physical procedures to help protect this information from loss, misuse, and alteration. Please note that no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using the Services but we cannot ensure or warrant the security of any information you or your child transmit to us.
If you access third-party services, such as Facebook, Google, or Twitter, through the Services to share information about your experience on the Services with your friends and other connections, we may collect information about you from those services. In addition, those third-party services may be able to collect information about you, including information about your activity on the Services, and they may notify your connections about your use of the Services, in accordance with their own privacy policies.
If you have any questions or concerns regarding this policy, please contact us at:
Public Broadcasting Service
2100 Crystal Drive
Arlington, VA 22202