Help
Help: FAQ

Huh?? Where are all the FETCH videos? Is FETCH coming back? Are there DVDs?

We are no longer making FETCH and have no current plans to do so. We also are now unable to stream FETCH episodes from the website.

But there is good news! FETCH episodes are available on Netflix, iTunes and Amazon Prime. There are no plans for DVDs but there are three FETCH books available from Candlewick Press.

But don't despair! Ruff is still very busy. His latest project is right here at Ruff Ruffman: Humble Media Genius. It's all about media and technology and it features brand new animations, quizzes, polls and more.

He also has a free, augmented reality app at iTunes. Find Lunch Rush here!

And we're also working on some other new directions for the world's third favorite, orange, pear-shaped dog, including books!

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What's the G Team?

At G Team Central (the hip nickname for Studio G) kids sign up and become members of the G Team. Joining the G Team is absolutely free! Members can earn points, win prizes, receive messages from Ruff, and customize their experiences on the site. Once logged in, members can travel the site with their own canine or cat companion, a personal greeting from Ruff, and a tally of their total points earned from playing games. Every day the top 5 scorers (and their scores) for each game will be listed. Members can play any game more than once, and their top scores are saved. That means if you play a game the first time and get a score of 900 points, and you play it later but only score 700 points, we'll keep your score of 900 on record without adding the 700 you just earned. So, your highest score is recorded, not the sum of all your scores for that game The higher your total score, the more prizes you can unlock.

We mentioned that members also get to take an animal companion with them throughout the site. At anytime they can choose a new cat or dog to accompany them.

Best of all, member benefits extend to other participating PBS KIDS GO! sites. That means scores and canine companions travel with you!

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Why aren't my Prize Points changing?

Your "Prize Points" score does NOT change every time you play a game. Here at FETCH! we only track your best scores and add them toward your Prize Points. So each time you play a game, your Prize Points will only increase if you score better than your previous best score for that game. We pride ourselves on recognizing the best in everyone and that means focusing on your best performances and your best scores.

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How do you join the G Team?

Join the G Team, it's free, easy, safe, and anonymous! You don't have to enter in any personal information to join. When you register to become a member just make up a username and password, pick a secret question, and answer it. We'll use this information to retrace your password if you forget it. Click here to Join the G Team.

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Why is the sky blue?

The sun is a very bright source of light. The light passes through atoms of nitrogen and oxygen, the gases that make up most of the air in the atmosphere. As it passes through, the light scatters and the blue part of the sunlight scatters most. At sunset, however, as the sun sets over the horizon the blue light is not in our line of sight, and we see other colors that make up sunlight. These can paint the sky red and orange.

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